Policies and Terms

Policies and Terms



Alpha-Liberty Company, Inc. is an ISO/IEC 17025:1999 Certified Company.
All of our technicians have been certified by the State of Ohio to perform balance and scale service.



Alpha-Liberty Company uses UPS as our primary shipping service. If you would like your package shipped another way, please contact our office at 1-513-777-1525.
Internationally shipped packages are subject to additional charges.


Payment Options

New customers must set up an account with Alpha-Liberty Company, Inc. by filling out a Credit Application. We accept Visa, MasterCard, and American Express. Checks can be mailed to:

Alpha-Liberty Company, Inc.
P.O. Box 276
West Chester, OH 45071-0276



Prices are subject to change without notice.


Packing Guidelines

Sensitive, delicate parts can easily be broken during the shipping process because of poor packing. It is critical to pack your balance properly prior to shipping to prevent further damage. Follow these packing guidelines to ensure the protection of your unit:

  • Re-pack the unit in the original packaging, if possible.
  • Double-box the unit and use double layers of loose fill.
  • Accessories, such as weighing plates, must be removed from the unit. Place these accessories in a bag near the top of the box.
  • Glass doors and base plates must be secured by tape.

Call our office at 1-513-777-1525 for additional packing instructions or assistance with the packing process.

Need Help Fast?

Alpha-Liberty Company

7185 Liberty Centre Drive
Suite E
West Chester, Ohio 45069


Phone: 513-777-1525
Toll Free: 800-572-9689

Office Hours:

Monday - Friday:
8:00 am - 5:00 pm EST

Alpha Liberty Company is a Sartorius Preferred Partner

Office Location

7185 Liberty Centre Drive
Suite E
West Chester, Ohio 45069 
Phone: 513-777-1525
Toll Free: 800-572-9689

Customer Service

Alpha-Liberty Company is dedicated to superior customer service. Customer Satisfaction is the number-one priority with our sales and service professionals. Alpha-Liberty Company wants the opportunity to be of service to your company! Contact us for a free quote on sales, service or a scale rental.

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